How to Use WhatsApp Banking with IPPB (India Post Payments Bank)

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Welcome to the comprehensive guide on how to utilize WhatsApp Banking with India Post Payments Bank (IPPB).

In this article, we’ll walk you through the step-by-step process of checking your balance and accessing other essential details conveniently using WhatsApp.

With the rapid growth of digital banking services, WhatsApp Banking has become a popular and efficient way for customers to manage their finances on the go.

What is WhatsApp Banking?

WhatsApp Banking is a secure and user-friendly service offered by India Post Payments Bank.

Through this platform, customers can access various banking services and inquire about their accounts directly via WhatsApp messaging.

It allows you to perform banking tasks without the need to visit a physical branch, providing ease and convenience at your fingertips.

Getting Started with India Post Payments Bank WhatsApp Banking

To begin using WhatsApp Banking with IPPB, you first need to have an active savings account with India Post Payments Bank.

If you don’t have one yet, you can open an account by visiting your nearest IPPB branch or through their official website.

Once you have an account, follow these simple steps to get started with WhatsApp Banking:

  1. Save IPPB’s Official WhatsApp Number: Save IPPB’s verified WhatsApp number (+91 88007 56000) in your phone’s contact list.
  2. Initiate a Message: Open WhatsApp and send a “Hi” message to the saved number. This will start the conversation with IPPB’s WhatsApp Banking service.

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Checking Your Account Balance

One of the most common tasks users perform with WhatsApp Banking is checking their account balance. Here’s how you can do it:

  1. Type “Balance”: In the chat with IPPB, simply type “Balance” and send the message.
  2. Verification PIN: IPPB will ask you to enter a verification PIN, which you would have set during the registration process for WhatsApp Banking. Enter the PIN to proceed.
  3. Account Balance: After successful verification, you will receive a message containing your account balance details.
India Post Payments Bank

Accessing Mini Statement

The mini statement is a summary of your recent transactions, and WhatsApp Banking allows you to access it easily:

  1. Type “Mini Statement”: In the chat with IPPB, type “Mini Statement” and send the message.
  2. Verification PIN: Similar to checking the balance, IPPB will prompt you to enter your verification PIN for security purposes.
  3. Mini Statement Details: Once verified, you’ll receive your mini statement that includes the latest transactions on your account.

Managing Beneficiaries

WhatsApp Banking also allows you to add and manage beneficiaries for quick and convenient fund transfers:

  1. Type “Manage Beneficiaries”: In the chat, type “Manage Beneficiaries” and send the message.
  2. Verification PIN: Enter your verification PIN to access the beneficiary management menu.
  3. Add/Remove Beneficiaries: From the menu, you can easily add new beneficiaries or remove existing ones.

Mobile Recharge and Bill Payments

In addition to traditional banking tasks, you can also use WhatsApp Banking to recharge your mobile phone or pay bills:

  1. Type “Mobile Recharge”: To recharge your phone, type “Mobile Recharge” and send the message.
  2. Follow the Instructions: IPPB will provide instructions on how to proceed with the mobile recharge.

Security and Privacy

When using WhatsApp Banking, it’s crucial to ensure the security of your financial information. Here are some essential tips to maintain a secure banking experience:

India Post Payments Bank
  1. Keep Your PIN Confidential: Never share your WhatsApp Banking verification PIN with anyone, and avoid using easily guessable PINs.
  2. Beware of Phishing: India Post Payments Bank will never ask for sensitive information like passwords or account details through WhatsApp. Be cautious of any such requests, as they may be phishing attempts.
  3. Logout after Usage: Always log out from your WhatsApp Banking session after completing your tasks to prevent unauthorized access.


WhatsApp Banking with India Post Payments Bank is a revolutionary way to manage your finances with ease.

It provides quick access to account information, mini statements, beneficiary management, mobile recharges, and bill payments, all from the convenience of your WhatsApp chat.

With the steps outlined in this guide, you can now confidently utilize WhatsApp Banking to stay in control of your finances effortlessly.

Embrace the power of technology and take advantage of the seamless banking experience that WhatsApp Banking with IPPB offers.

Remember, always prioritize security and keep your personal information protected. Happy banking through WhatsApp!

FAQs (India Post Payments Bank)

What is WhatsApp Banking with India Post Payments Bank?

WhatsApp Banking is a secure service allowing customers to perform banking tasks via WhatsApp.

How do I start using WhatsApp Banking?

Save IPPB’s WhatsApp number, send “Hi” to initiate a chat, and follow instructions.

Is WhatsApp Banking safe?

Yes, it’s secure, but keep your verification PIN private and watch out for phishing.

Can I check my account balance?

Yes, type “Balance” in the chat and provide your verification PIN.

What is a mini statement, and how can I access it?

A mini statement shows recent transactions. Type “Mini Statement” and enter your PIN.

Can I manage beneficiaries for fund transfers?

Yes, type “Manage Beneficiaries,” enter your PIN, and manage them easily.

Does WhatsApp Banking support mobile recharge and bill payments?

Yes, you can recharge and pay bills. Type “Mobile Recharge” and follow instructions.


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